Satvik oWallet 9 ,Terms and conditions
Satvik Organic Pvt Ltd, with its retail shops located at
1) #36, Mallikarjuna Temple Street, Basavangudi Bangalore 560004
2) Satvik Swasthya #90, 2nd Main Road Jayanagar 7th Block
3) Online Website www.satvikorganic.com & Android Mobile App,
collectively is called as Satvik Stores.
1. Customer joins the oWallet 9 scheme by paying ` 9000 to Satvik Organic Pvt Ltd. There is no prescribed time limit for the Satvik oWallet scheme.
2. Customer can choose to use the oWallet points for purchase or opt out of the oWalllet benefits at any time.
3. The depositor can purchase any category mentioned below in Satvik Stores at the following discounted rates against the M.R.P
Discount on MRP
Grocery , Personal Care, Home Care, Snacks
A2 Desi Cow Milk
Fruits And Vegetables
Abhyanga Once Every Month
Abhyanga Thrice Every Month
All the items listed in our Satvik Stores, under the mentioned category can be bought as per the discount mentioned above.
There is no discount on Ayurveda Consultation or any other items not mentioned above, as per the norms of the Company.
4. For Abhyanga Massage, coupons along with the expiry date, will be issued to the depositor, which needs to be used before the expiry date.
5. The depositor can give the coupons to any other family members/friend.
6. Two Ayurvedic Vaidya Consultation Complementary coupons would be provided with a validity period of four months. Customer can choose to visit any of the Ayurvedic Vaidyas within the validity period. Further Consultations if required, need to be paid as per the prescribed consultation charges.
7. There is no upper limit on monthly purchase to avail the discount in Satvik Stores.
8. There is no limit on number of times, in a month the depositor can purchase in Satvik Stores, to avail the discount.
9. Minimum limit for any purchase to avail discount is ` 200 ( Rupees Two Hundred Only ).
10. Home Delivery charges, will apply as per the normal policies of Satvik Stores.
11. To avail the discount, the depositor need to mention their registered Phone Number on retail stores & phone orders.
12. To avail the discount on Online Stores, the customer will be registered as Satvik oWallet 9 customer and the discounts would be applied automatically.
13. Each oWallet Point is valued at ` 1.
14. Initially Customer would have 9000 oWallet Points, valued at ` 9000. But the customer needs to maintain a minimum balance of 5000 oWallet Points, to avail the benefits mentioned in Point 3.
15. While shopping on Online stores, during the checkout, the customer can choose to use the “oWallet Points”, by selecting oWallet Payment option.
16. While shopping on Retail stores/Phone Orders, the points will be deducted after the consent from the customer.
17. A separate register would be maintained at Satvik Stores with the latest points status.
18. Customer can check the latest Point status, in our online store/Mobile App in “My Accounts -> Reward Points” section.
19. Offline purchases and usage of points, will also be reflected in the online store ( My Orders ) section.
20. Customer can choose to top up the oWallet points, using the online store or by paying in any of the existing mechanism in our offline stores.
21. At any point in time, customer wants to forgo the benefits listed in Point 3, he/she can send a mail to email@example.com or send a written communication to our Basvangudi Retail Store address.
22. Customer can continue to purchase at any of Satvik Stores using these points. There is no prescribed time limit for the expiry of these points.
23. Under no circumstances the value of the oWallet pending points, would be refunded.
24. The amount deposit carries no interest.
25 . Customer cannot change his plan to “Satvik oWallet 6”.
26. Satvik Organic has the right to change any promotions / any scheme/ policies without prior Notice.
27. These discounts may not be clubbed with other schemes offered by Satvik Stores, and its solely at the discretion of the Satvik Stores whether to include additional discounts, along with this deposit and save scheme.